Cyber Well Project

 LiMETOOLS Introduction

LiMETOOLS is a behavioural change company and specialise in 2 main areas of high corporate risk: Environmental Sustainability and Cyber Security & Human Factors. LiMETOOLS work as a consultancy to companies as well as make their own tools (some are accredited by GCHQ).

John Dale is the co-founder of LiMETOOLS and Executive Director of Products & Services. John has led organisations for over 30 years in media production, including senior creative and managerial roles in the BBC and the UK’s main commercial channel, ITV.

Megan Pleva is the Research & Development Manager at LiMETOOLS focusing on psychology and cyber psychology & human factors.

Cyber Well Project

LiMETOOLS worked with BCP (Bournemouth, Christchurch, Poole) council on the Cyber Well project with the aim to enhance productivity of Dorset SMEs (small-to-medium sized enterprises), by upgrading their management of cyber security awareness and leading them towards passing Cyber Essentials and providing consultancy for Cyber Essentials (delivered by C3IA Solutions Ltd).

Part 1:

  • Evolved and learning

Part 2:

  • Move towards Cyber Essentials status
  • Used a drama and research ambitions UK GOV to look at

The two main questions to interrogate:

  1. Does the deployment of innovative cyber training increase the cyber and data knowledge resilience in SMEs?
  2. Does this style of teaching encourage attitudinal changes and increase productivity in SMEs, related to cyber behaviours and certification, in a more effective way than typical cyber ‘push-learning’ training?

Reason for such questions: developing an innovative method, analysing the method, and looking more generally at the emotional engagement and reaction to this kind of training.


  • Randomised two groups and put into ‘control’ and ‘treatment’
  • One group got ‘generic PowerPoint style training’
  • The other group got ‘Interactive online tool’

Outcome of the Cyber Well project:

  • Cyber Well ran over a 2 month period (3 batches of participants = 80 companies, and 14 interviewees of cyber and organisational behaviour
  • From the two groups, their retention, attitude and engagement scores improved
  • Organisational culture was deemed important and employees felt a responsibility as an SME to engage more in their cyber security
  • Time poor – struggled to find the productivity in their organisation
  • Shared responsibility of cyber security
  • COVID-19 – more motivation and incentive due to WFH (working from home)

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